跳转至主内容

4 月 26, 2020

COVID-19 问答: 仕龙圆桌会议

COVID-19 疫情继续对社会各方面产生深刻影响,商业卫生间也不例外。 仕龙各领域的团队成员,从领导层到产品线经理,都在各司其职,力求为全球用户提供必要产品来抗击病毒,同时为仕龙员工提供所有必备资源和防护措施。

What impact is COVID-19 having on the commercial restroom industry? 

Graham Allen, Sloan Co-President and CEO: “Any product that eliminates or reduces the number of surfaces the user touches is now of the utmost importance, and COVID-19’s rapid uptick has accelerated the need for such touch-free products. While there has already been an increased demand for sensor-operated products, that need will only continue to grow. As the total restroom solution, Sloan is proud to facilitate these needs with sensor-based, touch-free products throughout the entire restroom, including sinks, handwashing stations, faucets, flushometers, soap dispensers, and hand dryers.

在仕龙,我们为拥有 114 年历史的领先商业管道产品制造经验而自豪,我们的产品能够改善卫生间的卫生环境和易使用性。 因此,我们明白,我们所研发和销售的产品在对抗新型冠状病毒疫情中起着至关重要的作用。”

What specific products does Sloan offer to help a restroom evolve from manual to sensor-based operation?

Mark Lawinger, Sloan Senior Product Line Manager for Flushometers and Fixtures:We’re seeing locations that have manual flushometers now utilizing Sloan’s retrofit flushometer kits to transform their restrooms into touchless spaces because users are not willing to touch the flushometer handle. In addition, this crisis will dramatically change how everyone looks at public spaces in the future, and there will be an even stronger call for clean and hygienic restrooms.”

Aside from hygienic benefits, how are touch-free products making an impact?

Morgan Butts, Sloan Senior Product Line Manager for Sinks, Faucets, Soap Dispensers, and Hand Dryers: “With touchless fixture operations, especially products with Bluetooth capabilities, the operation teams should be able to resolve product issues faster and the first time around. With just a quick scan of the faucet, the SloanConnect  app can tell maintenance crews the battery level, the sensor strength, if the solenoid needs replacement and other maintenance needs. More uptime leads to higher customer satisfaction.

仕龙的 AER-DEC 水槽减少了纸巾的使用量,这不仅节省了费用,还降低了纸巾被冲进马桶后堵塞管道系统的可能性。 从可持续发展的角度来看,许多免接触水龙头可以利用太阳能来延长电池寿命,最长可达 10 年。”

How is Sloan working to educate industry professionals on these and other relevant topics?

Andrew Warnes, Sloan’s Technical Training Manager: “Sloan recently launched an online training series that provide insights on compelling and timely topics. These training sessions provide a unique learning opportunity during the current phase of social distancing and in preparation for return-to-work. Formatted as 30-minute webinars, the course topics include “Replacing Manual Faucets with Touch-Free Automatic Sensor Faucets,” “Sloan Sinks – Hygiene and Aesthetics,” “Flushometer Focus – Piston vs. Diaphragm,” and much more. Anyone wanting to participate can send a note to training@sloan.com.”

How is Sloan preparing its employees for work during the pandemic?

Graham Allen: “During the temporary suspension in our manufacturing facilities from March 20 to April 5, plant employees were given two weeks paid time off. Volunteer employees continued working in an effort to ship critical orders to those who relied on our products and services now more than ever. With the plumbing industry deemed an “essential” business by the United States government, Sloan manufacturing plants resumed full operation on April 6.

在整个过程中,仕龙的首要任务是确保员工、客户和合作伙伴的安全。 办公室员工在远程办公时,如果有任何员工报告了曾暴露于危险环境中或出现了症状,所有仕龙员工都可以继续到我们的现场 Sloan Family Health Clinic(仕龙家庭健康诊所)就诊。 我们的领导团队每天都会召开会议,并向全体员工传达信息。 我们将继续分享公司政策、疾病控制与预防中心 (CDC) 的信息、立法以及我们一直在关注的其他可靠信息。”

What is Sloan doing to reassure customers during these unusual times?

Parthiv Amin, Sloan’s Chief Sales and Marketing Officer: “Even during our temporary suspension of operations, we have been directly communicating to our customers that we are here to help them with critical orders. Our customer service and technical support teams are fully staffed remotely and are available during normal business hours to assist with any critical orders and help solve challenges. We want to reiterate that our top priority is the safety of our employees, customers, and partners, and we will continue to ensure that our customers’ needs are met when they need it most.”

这是与仕龙领导和主题专家进行的一系列问答环节的第 16 部分,讲述了商业卫生间的未来走向。 点击此处了解关于商业卫生间在健康卫生方面的作用的上一篇文章。

注册仕龙博客,获取有关商业建筑、技术发展和产品更新的最新趋势。 仕龙博客是建筑师、设计师、工程师和承包商的行业新闻的主要来源。